The Brand Personality: a Key Catalyst of the Consumer-brand Relationship

Authors

  • Maryem Trabelsi Al Jouf University

DOI:

https://doi.org/10.18034/ajtp.v6i1.343

Keywords:

brand personality, consumer-brand relationship, brand attachment, brand trust, Private Labels

Abstract

In our post-modern era, the brand is perceived more than a simple means of identification of the producer and a tool of differentiation and distinctiveness. From the consumer’s angle, it is seen as a partner in a deep, affective and long-lasting relationship that reflects his personality, values, social status, ideology, world view to match with this new perception, managers should infuse their brands with distinctive traits that match with the current and potential customers’ needs and identification desire. This research goes in this stream of studies that focus on brand personality and its ability to create, develop and maintain a strong consumer-brand tie. The findings showed that Private Labels’ personality is capabe enough to generate trust and attachment in the Tunisian context.

 

Downloads

Download data is not yet available.

Author Biography

  • Maryem Trabelsi, Al Jouf University

    Assistant Professor, Al Jouf University, Sakakah, SAUDI ARABIA

References

Aaker, J.L. (1997), “Dimensions of brand personality”, Journal of Marketing Research, Vol. 34. 347-56.

Aaker, J.L., Fournier, S. and Brasel, S.A. (2004), “When good brands do bad”, Journal of Consumer Research, Vol. 31. 1-16.

Albert. N; Merunka. D and Valette-Florence.P (2008): “When consumers love their brands: Exploring the concept and its dimensions”. Journal of Business Research. Vl 61. 1062-1075.

Allenby. G. M. and Lenk. P. J. (1995): Reassessing Brand Loyalty, Price Sensitivity, and Merchandising Effects on Consumer Brand Choice. Journal of Business & Economic Statistics, Vol. 13, No. 3. 281-289.

Ambroise. L. (2006) : La personnalité de la marque : contributions théoriques, méthodologiques et managériales. Recherche et Applications en Marketing; Vol21, No2. pg96

Ambroise. L. (2006) : La personnalité des marques : une contribution réelle à leur gestion? Revue Française du Marketing; Vol 207. 25-41

Ambroise.L ; Pantin-Sohier. G and Valette-Florence. P. (2007): De la personnalité des célébrités à la personnalité des marques : Nouvelle démarche de sélection des ambassadeurs. Actes du XXIIIème Congrès International de l’AFM – 31 mai & 1er juin 2007, Aix-les-Bains

Azoulay. A. and Kapferer. J-N (2003): Do brand personality scales really measure brand personality. Brand Management, Vol11, No 2, 143-155. DOI: https://doi.org/10.1057/palgrave.bm.2540162

Barnes. T. (1999): Book Review: Space and social theory: interpreting modernity and postmodernity. Sage Publication DOI: https://doi.org/10.1177/096746089900600312

Baugartner. H. (2002): Toward a Personology of the Consumer. Journal of consumer research, Vol. 29. 286-292 DOI: https://doi.org/10.1086/341578

Becquart. L. (2007): Marques de distributeurs, jusqu’ou iront elles? MDD Rencontres 27/03/07. 1-7

Belk R.W. (1988): “Possessions and the Extended Self”. Journal of Consumer Research, Vol 15, 139-168 DOI: https://doi.org/10.1086/209154

Belk R.W. (1990): “The Role of Possessions in Constructing and Maintaining A Sense of past”. Advances in Consumer Research, Vol 17, 669-676.

Belk. R. W.; Wallendorf. M and Sherry. J.F. (1989): The Sacred and the Profane in Consumer Behavior: Theodicy on the Odyssey. The Journal of Consumer Research, Vol. 16, No1.1-38 DOI: https://doi.org/10.1086/209191

Bergès-Sennou. F.; Bontems. P. and Réquillart. V. (2007): L’impact économique du développement des marques de distributeurs . Université de Toulouse. Avril.1-30

Blythe. J. (2007): Advertising creatives and brand personality: A grounded theory perspective. Journal of Brand Management. Vol14, 284 – 294. DOI: https://doi.org/10.1057/palgrave.bm.2550071

Boeree. G. (2006): Personality Theories. Psychology Department Shippensburg University, E-Text

Bressoles.G: “ L’instauration d’un climat de confiance en ligne : Le rôle des signes de qualité des sites internet marchand’’. Papiers de recherche

Bretherton. I. (1992): The origins of attachment theory: John Bowbly and Mary Ainsworth”. Developmental Psychology (1992), Vol 28, 759-775 DOI: https://doi.org/10.1037/0012-1649.28.5.759

Brody. R. P and Cunningham. S.M (1986): Personality variables and the consumer decision process. Journal of Marketing Research. Vol 5.No1. 50-57

Brown S., Kozinets. R. and Sherry. J. (2003): “Teaching old brands new tricks: retro branding and the revival of brand meaning”. Journal of Marketing, Vol 67, 19-33. DOI: https://doi.org/10.1509/jmkg.67.3.19.18657

Bryan Hayes. J.; Alford. B. L.; Silver. L and York. R P. (2006): Looks matter in developing consumer-brand relationships. Journal of Product & Brand Management. Vol 15 • No 5 • 306–31 DOI: https://doi.org/10.1108/10610420610685875

Campbell, D. T. and Fiske, D. W. (1959): “Convergent and discriminant validation by the multi-trait multi-method matrix”. Psychological Bulletin, Vol 56, 81-105. DOI: https://doi.org/10.1037/h0046016

Capelli. S. and Pantin-Sohier. G (2003) : Le tempérament de la marque enseigne: Une première étude. 1-25

Chaudhuri. A.and Holbrook. M. B (2002): Product-class effects on brand commitment and brand outcomes: The role of brand trust and brand affect. Journal of Brand Management; Vol10. No1. 33-58 DOI: https://doi.org/10.1057/palgrave.bm.2540100

Churchill. G.A.Jr (1979): “A paradigm for developing better measure of marketing constructs” .Journal of Marketing Research. Vol16. 64-73 DOI: https://doi.org/10.1177/002224377901600110

Coloigner. T. and Woelfel. G (2001) : Distribution : les producteurs cherchent leurs marques. Annales des Mines

Cristau. C. (2001) : Définition, mesure et modélisation de l’attachement à une marque comme une conjonction de deux dimensions distinctes et concomitantes : la dépendance et l’amitié vis-à-vis de la marque. Papier de recherche n°591, I.A.E Aix-en-Provence.

Delgado- Ballester. E. and Munuera-Aleman. J. L. (2002): Development and validation of a brand trust scale across product categories: A confirmatory and multigroup Invariance Analysis. American Marketing Association. Conference Proceedings; 519

Delgado- Ballester. E. and Munuera-Aleman. J. L. (2005): “Does brand trust matter to brand equity?’’ Journal of Product & Brand Management. Vol14.No3. 187-196

Delgado-Ballester. E. (2002): “Development and validation of a brand trust scale”.1-58

Doney and Cannon (1997): “An examination of the nature of trust in buyer seller relationships”, Journal of Marketing, vol61, 3-51 DOI: https://doi.org/10.1177/002224299706100203

Dwayne Ball. A. and Tasaki. L. H. (1992): The Role and Measurement of Attachment in Consumer Behavior. Journal of Consumer Psychology, Vol. 1, No. 2 155-172

Evrard .Y (1993) : La satisfaction des consommateurs : état des recherches, Revue Française du Marketing, No144-145, 54-66

Ferrandi. J-M ; Merunka. D. and Valette-Florence. P. (2003) : La personnalité de la marque : bilan et perspectives. Revue française de gestion 2003/4 ; No 145. 145-162

Filser. M.and Anteblian. B. (1998): Marques de producteurs, marques de distributeurs, marques premier prix. Actes de la 3ème Journée de Recherche en Marketing de Bourgogne. Dijon.1-187

Fournier S. (1998): “Consumers and their brands: developing relationship theory in consumer research”. Journal of Consumer Research, Vol 24, 343-373 DOI: https://doi.org/10.1086/209515

Freling. T. H and Forbes. L. P (2005): “An empirical analysis of the brand personality effect”. The Journal of Product and Brand Management; Vol14.No 7. 404-413

Fuat Fırat. A. and Dholakia. N. (2006): Theoretical and philosophical implications of postmodern debates: some challenges to modern marketing. Vol 6, No2; 123–162 DOI: https://doi.org/10.1177/1470593106063981

Fuat Firat; Dholokia and Venkatesh (1993): “Marketing in a postmodern world”. European Journal of Marketing. Vol29.No1. 40-56

Ganesan. S (1994): Determinants of long term orientation in Buyer-Seller Relationship. Journal of Marketing, Vol 58, No 2, 1-19

Gharbi. J- E (2007) : Théorie Marketing : Le Débat de Fond. Livre en cours de publication

Gouteron. J. (2006) : La personnalité de la marque, outil stratégique sur le marché du prêt-à-porte féminin. La Revue des Sciences de Gestion : Direction et Gestion; No222. 47-60 DOI: https://doi.org/10.3917/rsg.222.0047

Gouteron. J. (2006) : L'impact de la personnalité de la marque sur la relation marque-consommateur : Application au marché du prêt-à-porter féminin. Revue Française du Marketing; No207. 43-59

Guo. X. (2006) : La sensibilité aux marques et l'engagement à la marque : une application aux consommateurs chinois. Recherche et Applications en Marketing; Vol21.No1. 108

Gurviez. P. and Korchia. M. (2002) : Proposition d’une échelle de mesure multidimensionnelle de la confiance dans la marque. Recherche et Application en Marketing, Vol17, No3. 41-62 DOI: https://doi.org/10.1177/076737010201700304

Gurviez. P. and Korchia. M. (2002): Proposition of a multidimensional brand-trust scale. Recherche et Applications en Marketing; 2002; Volume 17, No 3; 113-121

Guyon. H. (2005): “Approche expérimentale de l'influence de la personnalité de marque sur le capital-marque et de ses conséquences en termes de parts de préférence. Recherche et Applications en Marketing. Grenoble: Sep 2005. Vol. 20, N° 3; 102-104

Hallberg. G (1995): All Consumers are not created equal: The differential marketing strategy for brand loyalty and profits”

Hogan.J; Barrett.P and Hogan. R (2007):“Personality measurement, faking and employment selection”. Journal of Applied Psychology. Vol92. No5. 1270- 1285 DOI: https://doi.org/10.1037/0021-9010.92.5.1270

Holbrook, M. B and Hirschman, E. C. (1982): “The experiential aspects of consumption: Consumer fantasies, feelings, and fun”. Journal of Consumer Research, 9, 132-140. DOI: https://doi.org/10.1086/208906

Holbrook. M. B. (1993): Nostalgia and Consumption Preferences: Some Emerging Patterns of Consumer Tastes. The Journal of Consumer Research, Vol. 20, No. 2 245-256

Hoon. S.; Ang E.and Ching Lim.A (2006): “The influence of metaphors and product type on brand personality perceptions and attitudes”. Journal of Advertising. Vol. 35, N° 2; 39-50.

Jo Bitner. M. (1995): Building Service Relationships: It’s all about promises. Journal of the Academy of Marketing Science. Vo23, No4, 246-251 DOI: https://doi.org/10.1177/009207039502300403

Kapferer J-N (2004) : Les marques face au hard discount Quelles stratégies? Revue Française de Gestion; Vol 30. 203-210

Kapferer. J.N (1996) “Les marques capital de l’entreprise, les chemins de la reconquete” 2ème edition, Paris, les éditions d’organisation.

Kapferer. J-N (2002): Reinventing the brand:Can top brands survive the new market realities. Journal of Brand Management; Vol9. No2.481-484

Kassarjian. H. H. (1971): Personality and Consumer Behavior: A Review. Journal of Marketing Research, Vol. 8, No. 4 (Nov., 1971), 409-418. Published by: American Marketing Association. DOI: https://doi.org/10.1177/002224377100800401

Kessous. A. and Roux. E. (2006): La nostalgie comme antécédent de l'attachement à la marque. Papier accepté au 5ème Congrès sur les Tendances du Marketing en Europe, Venise, 20-21 Janvier.

Kitchin. T. (2003): Corporate social responsibility: A brand explanation. Journal of Brand Management; Vol10.No 4/5. 312-326 DOI: https://doi.org/10.1057/palgrave.bm.2540127

Kleine. R. E. ; Kleine. S. S. and Kernan. J. B. (1993): Mundane Consumption and the Self: A Social-Identity Perspective. Journal of Consumer Psychology. Vol. 2. No. 3.209-235

Kleine. R. E.and Kleine. S. S (1999): Consumption and Self-Schema Changes throughout the Identity Project Life Cycle. The 1999 Annual Conference of the Association for Consumer Research. 1-23

Kleine. S. S; Kleine. R. E. and Allen. C. T. (1995): How is a Possession "Me" or "Not Me"? Characterizing Types and an Antecedent of Material Possession Attachment. The Journal of Consumer Research, Vol. 22, No. 3.327-343

Koebel. M. N and Ladwein. R. (1999): L’échelle de personnalité de la marque de Jennifer Aaker : Adaptation au contexte français, Décision Marketing. N°16.81-88

Kumar. R.; Luthra. A. and Datta. G. (2006): Linkages between Brand Personality and Brand Loyalty: A Qualitative Study in an Emerging market in the Indian Context. South Asian Journal of Management; Vol13.No 1.11-35

Lacey. R. (2007): Relationship drivers of customer commitment. Journal of Marketing Theory and Practice; Vol15.No 4; 315-333

Lacoeuilhe J. (2000), L’attachement à la marque : proposition d’une échelle de mesure. Recherche et Applications en Marketing, Vol15, No4, 61-77. DOI: https://doi.org/10.1177/076737010001500404

Lacoeuilhe. J. and Belaïd.S (2007) : “Quelle(s) Mesure(s) pour l’attachement à la marque ?”. Revue Française du Marketing; Vol2. No213.7-25

Lacoeuilhe. J. and Cristau.C (2007) : Attachement et fidélité aux marques de distributeurs : Première proposition de cadre perceptuel Papier de recherche. 1-27

Lacoeuilhe.J (1997), Le concept d’attachement à la marque dans la formation du comportement de fidélité, Revue Française du Marketing, Vol165, No5, 29-42.

Lamarque. P (2000): Maires : les essentiels de votre communication, le guide pratique. Editions Stratégies

Levy. S., J. (1959): Symbols for sales Harvard Business Review, Vol37.No4.117-124

Louis. D. and Lombard. C. (2007) : “Impact de la personnalité de la marque sur la satisfaction et la fidélité u consommateur Papier de recherche. 1-30

Magali. J. (2004): Comparaison des positionnements concurrentiels des marques de distributeurs, selon les perceptions des clients Carrefour et la diffusion effective des magasins. Allocataire de recherche et monitrice

McCracken. G. (1986): Culture and Consumption: A Theoretical Account of the Structure and Movement of the Cultural Meaning of Consumer Goods. Journal of Consumer Research, Vol. 13, No. 1.71-84. Published by: The University of Chicago Press DOI: https://doi.org/10.1086/209048

Meritet. S (2007): Nouvelle Concurrence Verticale entre producteurs et distributeurs français : L’enjeu des marques de distributeurs. Université IX- Dauphine.1-3

Moorman C.; Deshpandé R. and Zaltman G. (1992): “Relationship between providers and users in market research: the dynamics of trust within and between organizations”. Journal of Marketing Research, Vol.29, 314-328. DOI: https://doi.org/10.1177/002224379202900303

Morgan R. M and Hunt. S (1994): The commitment-trust theory of relationship marketing. Journal of Marketing. Vol 58, No 3; 20-38

Murray. J. B. (2002): “The Politics of Consumption: A Re-Inquiry on Thompson and Haytko’s (1997) “Speaking of Fashion”. Journal of Consumer Research, Inc. Vol. 29. 427-440

Okazaki. S. (2005): Excitement or sophistication? A preliminary exploration of online brand personality. International Marketing Review Vol. 23 No. 3.279-303

Opoku. R.; Abratt. R. and Pitt. L. (2006): “Communicating brand personality: Are the websites doing the talking for the top South African Business Schools?” Journal of Brand Management. London. Vol. 14, No 1/2. 20-39

Osler. R. (2007): The type –role–purpose brand taxonomy. Journal of Brand Management. Vol14.430 – 441. DOI: https://doi.org/10.1057/palgrave.bm.2550101

Pache. G. (2003) : Les MDD chez Carrefour : une belle histoire et un avenir prometteur. 5eme Colloque Etienne THIL. La Rochelle, 24 et 25 septembre 2003

Pantin-Sohier. G.and Brée. J. (2004) : L'influence de la couleur du produit sur la perception des traits de personnalité de la marque. Revue Française du Marketing; Vol196.No1/5. 19-32.

Phau. I. and Lau. K.C. (2001): Brand personality and consumer self-expression: Single or dual carriageway?” Brand Management. Vol. 8, No. 6, 428–444.

Plummer J.T (1984): How personality makes a difference. Journal of Advertising Research. Vol24.No6. 27-31

Ramaseshan. B.and Tsao.H-Y (2007): Moderating effects of the brand concept on the relationship between brand personality and perceived quality. Journal of Brand Management, Vol 14, 458 – 466. DOI: https://doi.org/10.1057/palgrave.bm.2550090

Raufaste. E: La modélisation en équations structurelles

Reast. J. D (2005): Brand trust and brand extension acceptance: the relationship. The Journal of Product and Brand Management; Vol14.No1. 4-13 DOI: https://doi.org/10.1108/10610420510583707

Romaniuk. J. and Bogomolova. S. (2005): Variation in brand trust scores. Journal of Targeting, Measurement and Analysis for Marketing; Aug 2005; Vol 13, No4. 363-373. DOI: https://doi.org/10.1057/palgrave.jt.5740163

Sirdeshmukh. D.; Singh. J.and Sabol. B. (2002): Consumer Trust, Value, and Loyalty in Relational Exchanges. The Journal of Marketing, Vol. 66, No. 1 ; 15-37.

Siriex and Dubois. P.L. (1999), Vers un modèle qualité satisfaction intégrant la confiance, Recherche et Applications en Marketing, N°3, 1-13 DOI: https://doi.org/10.1177/076737019901400301

Smaoui. F. (2006) : La mesure de la personnalité de la marque dans lecontexte tunisien: proposition d'une échelle de mesure, premiers résultats. 4ème colloque International de la Recherche en Marketing Association Tunisienne de Marketing. Mars

Smaoui. F. (2008): Les déterminants de l’attachement émotionnel à la marque : Effets des variables relationnelles et des variables relatives au produit 7ème Congrès des Tendances Marketing, Venise 17-18. Janvier

Stern. B.B (2006): “What Does Brand Mean? Historical-Analysis Method and Construct Definition”. Academy of Marketing Science. Journal. Greenvale: Vol. 34, N° 2; 216-22

Thiétart, RA, (2003) : Méthodes de recherche en management, 2e édition, Dunod, P.216.

Tian. K.and Belk. R. W (2005): Extended Self and Possessions in the Workplace. Journal of Consumer Research; Vol32.No 2; 297-310

Trabelsi. M (2010) master dissertation “The brand anthropomorphization and the consumer-brand relationship”. Institut Supérieur de Gestion de Tunis.

--0--

Downloads

Published

2019-04-30

Issue

Section

Research Articles

How to Cite

Trabelsi, M. . (2019). The Brand Personality: a Key Catalyst of the Consumer-brand Relationship. American Journal of Trade and Policy, 6(1), 13-22. https://doi.org/10.18034/ajtp.v6i1.343