Rahman, Md. Mostafijur, Md. Tuhin Hussain, Shahnaz Parvin Moon, Monika Mehjabeen Tisha, and Mumtahina Tahsin Lima. “Impact of Customer Relationship Management (CRM) on Organizational Performance: A Study from the Perspective of Bangladesh”. American Journal of Trade and Policy 8, no. 3 (December 31, 2021): 225–230. Accessed May 18, 2024. https://abc.us.org/ojs/index.php/ajtp/article/view/609.