Rahman, M. M., Hussain, M. T., Moon, S. P., Tisha, M. M. and Lima, M. T. (2021) “Impact of Customer Relationship Management (CRM) on Organizational Performance: A Study from the Perspective of Bangladesh”, American Journal of Trade and Policy, 8(3), pp. 225–230. doi: 10.18034/ajtp.v8i3.609.