SAHA, A. .; HASAN, K. M. S. .; UDDIN, M. S. . A Conceptual Framework for Understanding Customer Satisfaction in Banking Sector: The Mediating Influence of Service Quality and Organizational Oath. American Journal of Trade and Policy, [S. l.], v. 1, n. 2, p. 85–93, 2014. DOI: 10.18034/ajtp.v1i2.368. Disponível em: https://abc.us.org/ojs/index.php/ajtp/article/view/368. Acesso em: 3 jul. 2024.