Baten
et al.
: Emergence of International and Local Clothing Brands in Bangladesh and Its Impact on Consumers (25-34)
Page 26 Asian Business Review ● Volume 8 ●Number 1/2018
global clothing brands marketers need to understand the
current competitive and challenging situation they also
need to know consumers’ decision-making process on
products (Kearney, 2006). Research shows consumers
prefer brands because of quality, comfortable to wear and
reasonable price as well as emotional choices like social
status, peer pressure and prestige (Batra et al., 2000). Like
many developing countries Bangladeshi consumers also
perceive the global brands are better than local brands.
Previous findings also support, that local customers
usually prefer foreign products and brands over local
brands and products (Ahmed & d’Astous, 1999).
According to the literature review, there are two ways
consumers get inspired by global brands, first one is
quality products and the second one is prestige issue
(Kwak, Juju, Larson, 2006).
LITERATURE REVIEW
According to The American Marketing Association
(AMA) in the 1960s (Keller, 2001) ‘brand’ is “a name, term,
sign, symbol, or design, or a combination of them,
intended to identify the goods and services of one seller or
group of sellers and differentiate them from those of
competitors.” Mariotti (1999) defines a brand as “a
simplified ‘shorthand’ description of a package of value
upon which consumers and prospective purchasers can
rely to be consistently the same (or better) over long
periods of time (Biplab, S. B., 1998). It distinguishes a
product or service from competitive offerings”. According
to Kirmani & Baumgartner (2000), brand’s overall
excellence depends on quality, durability, and customer
satisfaction. On the other hand, brand name, warranty
and after sale service are known as quality from
consumers’ perspective. Consumer Behavior towards
Brands: Age, education, family size, gender, income, and
race are demographic components are essential factors
that influence consumer purchasing decision. In different
age consumer behave differently. For example, a young
consumer may behave differently than a middle age
consumer. Previous research has found that females are
more conservative and more patriotic than males, and
females favor local products more than males (Han, 1988).
Consumers show their unique characteristics when
manufacturer display originality, unusual and exclusive
products and brands. When manufacturer expresses their
individuality, especially in accessories and clothing, it
becomes well-known examples in those cases (Kron,
1983). Research indicates those consumers’ values global
brands over local brands and they also believe global
brands are higher quality products and carry prestigious
image (Nguyen, Barrett & Miller 2005; Steenkamp, Batra
& Alden 2003). When the consumer tends to become loyal
to a fixed brand is described as brand loyalty, and the
consumer tends to purchase the brand over and over and
don’t want to switch to competitors’ brands (Yoo, Donthu
N & Lee, 2000). A manufacturer has to create a position in
consumer’s mind, and promotion is the success element in
this challenging marketing environment. In today’s day,
an age consumers are getting a broad range of commercial
messages from different sources. Companies core value
propositions should be communicated to their customers
and what they communicate to them shouldn’t be
changed. Regarding communicating the value
proposition to customers, it is seen that local brands are
not as successful as global brands to reach at mass levels
(Kotler, Armstrong, Agnihotri & Haque, 2010). However,
we have found that many local brands, which are also the
more successful ones, are trying to focus on their value
proposition in the market. For example, Yellow which is a
subsidiary organization of Beximco Textile, a leading
garments manufacturer, has also become a leading local
brand and they are focusing on pure quality materials and
upscale fashion. Others like Deshi Dosh are a group of 10
companies which produce clothes only focusing on local
cultural designs. Customers wanting local designs for
specific occasions are relying on the value preposition of
these companies that they will always produce clothes
focusing on local culture. Most shoppers emphasize on the
quality or the brand which is important to them De Wulf
et al. (2005). De Wulf et al. (2005) found that the brand
equity is brand’s power despite the familiarity,
attractiveness, and goodwill, it has earned over time.
These ultimately turns into higher sales and profit against
competitor’s brands. A study in branding by (Aaker,
1991); Kim and Chung, 1997; Hui and Zhou, 2003, Yasin
and Noor, 2007) have found that quality, reputation, and
popularity are major factors in measuring brand equity. In
the international context marketing managers must
identify the sources of brand equity and understand the
importance of country it was made in measuring brand
Pappu et al. (2006). Pappu et al. (2006) suggest that brand
managers should observe and closely track brand’s
consumer-based equity for each product separately when
a brand offer a variety of products. Assael (2004) describes
the tendency to act on the object to being purchase
behavior and on the other hand, Schiffman and Kanuk
(2010), said there are stages of purchase behavior before
purchasing decisions process. According to the theory of
planned behavior proposed by Ajzen (1991), the behavior
of interest can be used to predict by attitudes. Marketers
always test the marketing mix that can influence buying
behavior, such as testing the packing, advertising strategy,
brand or product concepts Assael (2004). Marketers
should measure consumer intention to purchase and
determine what the factors that influence these intentions
are. Consumers tend to have a positive attitude when they
have a good experience of a product or service, so that
helps to strengthen the customer relationship with the
company (Assael, 2004).
RESEARCH JUSTIFICATION
The objective of this study is to determine the factors that
change Bangladeshi consumer behavior in buying local
and global brands. We wanted to compare the factors